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Please ask if you would like a chaperone present during your examination or procedure. 


Evening surgeries: Don't forget we are open for routine prebooked appointments on Tuesday evenings between 18.30hrs and 20.30 hrs - contact reception for an appointment. 


Help us to plan and prioritise areas for the practice to develop and improve by joining the Mayflower medical Centre Patient Participation Group (PPG). To join email mayflower.ppg@nhs.net. (Please do not use this email for other reasons because it is not checked daily)


After a very positive response from our PPG meeting and results from our survey, we have decided to continue with our telephone triage appointment system until further notice. We continue to welcome your comments or suggestions regarding this system.


 

Repeat Prescriptions

 

Patient Access lets you use the online services of your local practice. These may include arranging appointments, repeat medication, secure messages, medical record and updating your details.

For online access you can request a form from reception or you can register by clicking on: Online Emis Access .

In order for us to approve your application you will need to complete a Proxy form and bring it to the Mayflower Medical Centre along with two forms of identification (one of which must be photographic ID). Please ask to see the secretaries, who are available Monday to Friday 10am – 4pm. Acceptable documents include passports, photo driving licences and bank statements, but not bills.

Once we have received your ID and registration form, the request will be processed. If you registered online, your should have access within 7 days as you will already have your password. Otherwise, passwords are posted out once full access has been approved.

It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.

 

If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

 

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly

 
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