NEW PATIENT REGISTRATION POLICY
NEW PATIENT ACCEPTANCE / REFUSAL
New patients should submit a New Patient Registration Form/Health Questionnaire. The Practice will accept patients onto its list whilst it remains “Open”.
During times when we have temporarily suspended our patient registrations, the Practice will only accept registrations of immediate family members of patients who are already registered and only if such relatives reside permanently at the registered patient’s address. Proof of residence may be required however there is no contractual obligation to request this.
This includes patients who are in the area and wish to register as a temporary patient (Temporary Residents).
We will continue to offer emergency (immediately necessary) treatment to patients when clinically required.
Patients will not be unreasonably refused registration, and “unreasonable” includes refusal based on:
- Gender or sexual orientation
- Religious group or religious beliefs
The Practice will however refuse registration if:
- The list is officially “Closed” ( temporary suspend new patient registrations)
- The patient resides out of the publicised Practice area, this is because of practical and clinical needs of our in area patients
The Practice will normally refuse registration (subject to a Partners’ discussion and agreement) if:
- The patient has been previously removed from the list
The reason for refusal will be in writing and recorded in a permanent record for that purpose. This excludes Temporary Residents, where no record is necessary.
The permanent record will consist of the original GMS1 registration form endorsed with the reason for refusal, together with a copy of the refusal letter, filed in Surname order. Where a GMS1 has not been completed, a “dummy” GMS1 will be prepared and filed.
The record is subject to inspection by NHS England who may require the Practice to justify a refusal to register.