Home visits are only available for patients who are too ill to attend the surgery, or those who are housebound. If you require a visit please telephone the surgery between 8.30am and 10.30am. If possible, please give details of the problem to the receptionist so that the doctors can prioritise their visits. Home visits are made at the end of morning surgery.
Remember that the reception team, like your doctor, is bound to treat all your details in the strictest of confidence.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember, on average, seeing you at home takes four times longer than seeing you in the surgery and that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.