NEXT PPG MEETING
The next Patient Participation Group Meeting will be held on 18th April 2018 at 5pm. Please sign in at reception.
Effective immediately, Mayflower Medical Centre will no longer offer ear syringing. This decision has been taken in accordance with national guidelines stating that it is no longer recommended for GP practices to offer the service on a routine basis.
There are several self-care alternatives to ear syringing. Please contact a pharmacist to discuss the most suitable product for you or pick up a copy of our self care leaflet from reception. Please click on: Ear Syringe for further information.
MJOG Messenger App
Mayflower Medical Centre is now using MJOG Messenger as one way in which we communicate with patients. The app is free to download and use and has a number of benefits to patients, including the ability to:
- Cancel appointments with one click
- Respond to patient surveys
- Provide feedback to the surgery
Download MJOG for Android here
Download MJOG for Apple here
ON LINE PATIENT ACCESS/ REPEAT PRESCRIPTIONS
If you require ongoing monthly prescriptions, please register for EMIS ACCESS. Register at: https://patient.emisaccess.co.uk/Register (or request a form at reception) to obtain access to order your prescriptions, and check allergies and immunisations recorded from your home computer or mobile phone.
Once you have registered online for EMIS access, please leave 24 hours before coming into the surgery. You will need to attend the surgery between 10 am and 4pm and bring with you your identification - one photo ID and one letter or bank statement.
Please note that we do not register children under the age of 16 for online access.
SICKNESS & DIARRHOEA
Please be aware that our receptionists are unable to make appointments for patients who have sickness and diarrhoea. For information and advice, please go to www.nhs.uk/Gastroenteritis/Introduction.
If you feel that you do need to be seen by a nurse or a GP, please call and request a call back from the nurse to discuss.
Visiting your GP surgery can put others at risk, so it's best to call the surgery or 111 if you feel you need advice.
WINTER PRESSURE SURGERIES
To help ease the pressure this winter, the North East Essex CCG are funding extra sessions with nurses and GPs in the practice. These appointments are valuable, and should be used by those with an illness that just will not go away. So please remember that a range of common illnesses and injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest. For more information please visit https://www.nhs.uk/Livewell/Pharmacy/Pages/Yourmedicinecabinet.aspx
Did you know, your pharmacist doesn’t just dispense prescriptions, they are health care professionals who can provide advice and treatment for common illnesses and conditions such as diarrhoea, fever, headache, sore throat, cough, upset stomach, skin conditions, and so much more, with no need for an appointment. Here are some tips on staying healthy this winter https://www.nhs.uk/Livewell/winterhealth/Pages/Healthywinter.aspx
Appointments are now available for anybody eligible for a flu vaccination. Please see below to check eligibility and contact the surgery to book an appointment.
- Are over 65
- Are pregnant
- Are a carer of a disabled or elderly person
- Are living or working in a residential care home
- Are having chemotherapy
- Have a BMI of 40 or over
- If you have certain medical conditions such as… Asthma COPD Heart Failure Kidney Disease Diabetes Parkinson’s MS
YOU ARE ELIGIBLE!
Mayflower Medical Centre is now accepting new patients
Please be aware that in order to register with us, you will need to produce two separate forms of ID: -
- One piece of photo ID
- Confirmation of your address (bank statement/council tax/utility bill)
Please note that you will need to continue to request medication from your current practice while your registration is processed, as this will take approximately seven working days.
When is my GP in practice?
We try to encourage patients to see the doctor with whom they are registered as we feel that this promotes continuity of care and a closer doctor-patient relationship. Please use the table below to see which days your GP is in the practice, and consider whether you are able to wait and see your own GP, if they are not currently available. If you are unsure whether your GP has changed or do not know who your GP is, please feel free to ask a receptionist.
Days in Practice
Dr Mohamed Abu-Seido (M)
Monday, Tuesday, Wednesday, Thursday
Dr Farman Ali (M)
Tuesday, Wednesday, Thursday, Friday
Dr Lorna Burn (F)
Wednesday, Thursday, Friday
Dr Daniel Catmull (M)
Monday, Tuesday, Thursday, Friday
Dr Steven Kalynuk (M)
Monday, Wednesday, Thursday, Friday
Dr Mohamed Muneer (M)
Monday, Wednesday, Thursday, Friday
Dr Sabeeka Qasim (F)
Monday, Tuesday, Wednesday
Dr Qurat Rizvi (F)
Dr Amy Roberts (F)
Monday, Tuesday, Thursday
Dr Allan Smith (M)
Monday, Tuesday, Wednesday, Friday
Dr Drazena Susa (F)
Dr Kwabena Twumasi (M)
Monday, Wednesday, Friday
WHY DOES THE RECEPTIONIST NEED TO ASK WHAT'S WRONG WITH ME?
It is not a case of the receptionists being nosey!
The reception staff are members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’.
Reception staff are trained to ask certain questions in order to ensure that you receive:
- the most appropriate medical care,
- from the most appropriate health professional,
- at the most appropriate time.
Receptionists are asked to collect brief information from patients:
- To help doctors prioritise house visits and phone calls
- To ensure that all patients receive the appropriate level of care
- To direct patients to see the nurse or other health professional rather than a doctor where appropriate.
Reception staff, like all members of the team, are bound by confidentiality rules. Any information given by you is treated strictly confidentially.
The Practice would take any breach of confidentiality very seriously and deal with accordingly.
You can ask to speak to a receptionist in private away from reception.
However if you feel an issue is very private and do not wish to say what this is then this will be respected.
Thank you for your support.
North East Essex GP Network
The Partners at the Mayflower Medical Practice are pleased to announce that the Practice is now part of the North East Essex GP Network. The Network is a formal group of primary care practices located in the Colchester and Tendring area, who have come together to work collaboratively and become a stronger organisation.
By working together we aim to be able to maintain our individuality and keep our practices running in the way we know our patients appreciate. Whilst maintaining our own identities, we can also work at scale with the Network to reduce our costs and remain sustainable into the future, sharing resources in order to provide better and wider services for our patients.
By working together we can also benefit from potential changes within the NHS that will disadvantage smaller practices working on their own, therefore ensuring that our patients do not miss out.
We are ‘stronger together’
Further information can be found at the North East Essex GP Network website:
NHS Friends and Family Test
If you require a Doctor when we are closed please telephone our usual number 01255 201299 so you can speak to the 111 service.
Our Mission Statement: We aim to provide high quality cost-effective patient centered healthcare in a responsive, supportive, courteous manner.
(Site updated 07/02/2018)